What is the term for the mental frameworks used to organize and interpret information in communication?

The term that describes the mental frameworks used to organize and interpret information in communication is "schemata." Schemata are cognitive structures that help individuals process and make sense of the complex information encountered in communication. They play a critical role in how information is categorized, stored, and retrieved, allowing individuals to understand new data by connecting it to existing knowledge.

For instance, when someone hears a new concept, they often relate it to their existing schemata, which can include cultural norms, personal experiences, or prior knowledge, thus facilitating comprehension. This relationship is essential for effective communication, as it allows individuals to construct meaning and respond appropriately in various contexts.

The other terms, such as expectations, cognitive abilities, and physiological actions, refer to different cognitive processes or physical responses that do not specifically encompass the organizational structures utilized strictly for interpreting information in communication settings.