What is 'cultural intelligence'?

Cultural intelligence refers to the capability to relate to and communicate effectively with people from different cultural backgrounds. This involves understanding and interpreting cultural norms, values, and expectations, which is crucial in today's interconnected world. Individuals with high cultural intelligence are adept at adjusting their communication styles and behaviors to suit diverse cultural contexts, making them more effective in cross-cultural interactions.

For instance, a business professional working with international clients must navigate the nuances of various cultural practices and communication styles to build rapport and achieve successful outcomes. This adaptability and awareness are what set cultural intelligence apart from merely knowing cultural facts or focusing solely on one’s own cultural perspective. It emphasizes the importance of skillful engagement across diverse settings rather than just knowledge or adherence to a specific cultural framework.